DeskAlerts is a multi-purpose corporate communications solution

Deliver messages that can’t be ignored or missed

  • Use multiple notifications channels to be sure your employees will get the message. Channels include desktop pop-up windows, desktop background, screensavers, email notifications, SMS messages, mobile alerts and more
  • Desktop notifications in pop-up windows can be tuned in a way they can’t be closed until read
  • Desktop notifications are reliable, their delivery is being tracked so the sender can always view the reports

Minimize calls to the help desk

  • Send scheduled notifications to inform employees about planned service outages
  • Send instant messages in the cases of emergency
  • Use the DeskAlerts notifications channels as a backup in case of email system failure.

Reduce frustration and inconvenience for employees

  • Improved internal communications decrease amount of a workplace stress caused by information loss
  • Increase employee awareness of an upcoming corporate events
  • The DeskAlerts agents can be tuned to have a special non-interruptive mode for employees who must not be distracted from their tasks

Get instant feedback from your workforce

  • Compose and send various employee surveys in a minutes
  • Create a competitive quizzes
  • Generate reports based on employees’ answers and present them to anyone using convenient web interface

Fast and easy system deployment

  • Server part can share the servers with other corporate sites and applications
  • Integrate DeskAlerts with Active Directory to get a convenient groups and users recipients structure
  • Intuitive interface enables to use the system without employee training

Core system features

DeskAlerts system has a modular structure. Most additional modules provide extra channels for notifications or non-usual alert types. The core functions, which are present in any package, include:

  • Web interface for composing and sending content, as well as for managing the whole notifications system
  • Adjustable policies to separate content publishers from system administrators. Various user roles can be easily created by altering the access rights
  • Single interface from sending the message to multiple communications channels
  • Reports on content delivery, users activity and system performance
  • Option to create message templates
  • Rich text format of messages. Add the colors, fonts and styling with easy to use message editor
  • Insert clickable links
  • Insert images and documents, including digitally signed ones
  • Advanced users can insert active content using HTML/CSS/Javascript
  • Record video/audio messages and embed them into dektop alerts
  • Complex message scheduling patterns

  • Option to send the messages that close automatically
  • Option to request reading confirmation
  • Urgent messages, designed specifically for emergency notifications
  • Messages targeting to specific users or user groups
  • Targeting by IP groups
  • Broadcast feature to inform everyone in a company
  • Full support of Terminal server/Citrix clients
  • 3rd party applications can send messages using DeskAlerts API

Desktop agent features

DeskAlerts desktop agent is a lightweight application installed on an employee’s machine in order to receive desktop alerts, screensavers and wallpapers. DeskAlerts agent features include:

  • Support of Windows, OS X and Linux Ubuntu operating systems
  • Simple configuration by system administrator

  • Small application size and resources consumption
  • Easy deployment with GPO or SCCM
  • Flawless performance in LAN, WAN, Internet, through firewalls, proxies, VPN’s because of the standard HTTP protocol utilization
  • Can use the employee’s login and password from Active Directory to register in DeskAlerts System
  • Display alerts in pop-up windows:

  • Display alerts in scrolling news tickers
  • Branding services to customize the windows appearance
  • Message history so your employees can quickly search and reference received alerts
  • Network load optimization. When users are away from their computers, the Agent goes to standby mode to reduce the traffic
  • Automatic connection checking. Agent periodically checks for connection to server and warns the user when the connection is lost