DeskAlerts System Requirements


Server Requirements


Web Server Requirements

Number of users1 – 600600 – 20002000 – 1000010000 – 20000+*
Processor speed2GHz (1 core or higher)3GHz or higher (2 core or higher)3GHz or higher (4 core or higher)3GHz or higher (8 core or higher)
Memory1GB2GB or higher4GB or higher8GB or higher
Hard Disk Space200MB for installation files + 1-2 GB for cache and log files200MB for installation files + 2-4 GB for cache and log files200MB for installation files + 4-8 GB for cache and log files200MB for installation files + 8-20 GB for cache and log files
Client Poll frequency60 seconds60 seconds60 – 120 seconds120 – 300 seconds
Database Server Requirements
Number of users1 – 600600 – 20002000 – 1000010000 – 20000+*
Processor speed1Ghz3GHz or higher3GHz or higher3GHz or higher
Memory1GB min, 2GB recommended2GB min, 4GB recommended4GB min, 6GB recommended6GB min, 8GB recommended
Hard Disk Space1 – 5 GB5 – 10 GB10 – 20 GB20 – 50 GB
Hard Disk Speed7200 rpm7200 rpm10000 rpm10000 rpm

* – With more than 20000 clients you will need to consider to decrease Client Poll frequency or clustering your DA servers.

Workstation Requirements


  • 256 MB RAM
  • 10 MB free hard drive space
  • Windows XP/Vista/7/8
    or
    MAC 10.7.4 or higher
    or
    Linux (Ubuntu 10.4+ x32/x64)

Dedicated server is not required for DeskAlerts, it can be installed on server sharing resources with another applications. SQL instance also can share a server with other databases.

Each DeskAlerts client consumes about 33 Kb per hour. This value can be adjusted by setting poll period.

Supported browsers


DeskAlerts Control Panel is optimized to work with Internet explorer 9.0 and above. Last version of Google Chrome is also supported.